Dynamics D365 Specialist / Developer

THE POSITION

The Dyamics D365 Specialist will help with the day-to-day configuration and administration of the D365 system at Hinkler. This role has a broad scope including Business Analysis, User Support, Development, Design and Delivery. The Dyamics D365 Specialist will need to assist in the support of D365 Finance & Operation models, collect customer data and solve technical issues as they arise, amongst other responsibilities. 

This position would be best suited to someone with approximately 1-3 years of Dynamics 365 experience. We are growing as a business and have decided to implement D365 to improve our operational efficiency, which has created a range of engaging projects. Experience in Retail and/or Supply Chain is highly favorable. This position involves a hybrid working approach with 2-3 days in the office.

 

ACCOUNTABILITIES:

  • Assist in day-to-day support of Dynamics 365 Finance & Operations modules
  • Solve technical issues encountered, raising to Microsoft support as required
  • Participate in client functional and technical workshops, to analyse and design Microsoft Dynamics 365 Finance & Operations technical solutions
  • Collect customer requests and data
  • Conduct troubleshooting using questionnaires to find out the level of support needed
  • Work on integrations between ERP and other business systems
  • Gather requirements and produce Process Mapping and documentation to support the scoping of projects.
  • Managing project progress and adapting to work as required
  • Prepare training materials and conduct user training sessions.

 

ABOUT US

Hinkler is a global, independent publisher and distributor based in Heatherton, Australia. Hinkler publishes and distributes a huge variety of children’s and adult products across 13 categories, including: Home learning, colouring and activity, board and novelty, puzzle books, joke books, sound books, picture story books, craft, stationery, toys and more.

We are a privately-owned business with offices in the UK and USA. Our products are distributed globally through our partnerships with major retailers, wholesalers, agencies, and international publishing partners.

 

APPLYING 

In order to apply for this position, you must hold unrestricted rights to work in Australia. Only shortlisted candidates will be contacted. To apply please email ryan.calvert@hinkler.com.au.